Our Story
Back in 2017, the last of Laure's three children went off to college and Laure and her husband decided to purchase a vacation rental investment near their home in South Florida.
Laure began managing the family's condo and quickly realized her innate passion and talent for property management, eventually founding Zen Vacation Rentals. A Belgian-native who has lived in four countries and speaks five languages, Laure was able to build lasting connections with owners and guests from all over the world. She has also built a world-class team and operation that handles everything from guest support, maintenance, dynamic pricing and more.
Since its inception, Zen Vacation Rentals has flourished, forging lasting connections with diverse owners and guests, thanks to its exceptional team.
Our Team
We highly value our team for their dedication, expertise, and unwavering commitment, as they are the cornerstone of our success.
Laure Lederman
CEO / Founder
David Lederman
Back Office & Accounting Manager
Diana Bernal
Operations Supervisor
Brayan Moreno
Operations & Revenue Manager
Daniel Guerrero
Social Media & Customer Support Specialist
Connect with Zen Vacation Rentals Team
Whether you are planning your next South Florida getaway or looking for premier property management, our dedicated team is here to help. Reach out today and let us know how we can assist you.
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Frequently Asked Questions
Our rules are designed to ensure every guest enjoys a safe, peaceful, and five-star experience while respecting the local community:
No Smoking: Smoking of any kind is strictly prohibited inside the units to prevent damage and ensure a fresh environment for everyone.
No Parties: To respect our neighbors and building regulations, parties and disruptive noise are not allowed.
Occupancy Limits: Each unit has a strict maximum capacity (4 guests for 1-bedrooms, 6 guests for 2-bedrooms, and 8 guests for 3-bedrooms). Visitors are welcome during the day, provided the total number of people does not exceed the maximum capacity.
If you book directly through the Zen Vacation Rentals website, our tiered cancellation policy is as follows:
Cancellations made more than 15 days before arrival receive a 100% refund.
Cancellations made between 8 and 14 days before arrival receive a 50% refund.
Cancellations made within 7 days of arrival are non-refundable.
Depending on the specific building or resort you choose, the property may require a separate resort fee or valet parking fee upon arrival. Because every property is unique, please check the specific listing description of your chosen rental, where all potential building fees are clearly outlined.
To ensure a pristine environment for all future guests and to protect our properties, standard pets are generally not permitted. However, we proudly welcome ADA-certified Service Animals. Please note that emotional support animals are not considered service animals under ADA guidelines. Please reach out to our team if you are traveling with a certified service dog so we can prepare for your arrival.
We know travel schedules can be unpredictable! After booking, you will receive a form where you can request early check-ins, late check-outs, or extra amenities like cribs and rollaway beds. While these requests are subject to availability and the cleaning schedule of the property, we always do our absolute best to accommodate you.
Yes, all of our properties are fully equipped with fresh, high-quality linens and towels to ensure a comfortable stay. We also provide a starter kit in the bathrooms featuring premium shampoo, conditioner, and body wash.
To ensure a seamless arrival, your detailed check-in instructions will be sent to you 3 days prior to your arrival date, with a helpful reminder sent on the day of your check-in.
To guarantee maximum visibility, we distribute your listing across all major online travel agencies, including Airbnb, Booking.com, Vrbo, and Expedia. Our listing optimization experts ensure your property ranks highly in search algorithms through professional photography, compelling descriptions, and strict channel synchronization.
Yes! We specialize in managing vacation homes from afar. Whether you are an out-of-state investor or an international owner, our dedicated local team acts as your eyes and ears on the ground. We handle absolutely everything: permit and licensing assistance, 24/7 guest communications, emergency maintenance, and daily operations. You can simply relax and enjoy the passive income.
Absolutely not. We believe that our exceptional results and premium service should be the reason you stay with us, not a piece of paper. We offer flexible service agreements with no long-term lock-ins. Our goal is to give you complete peace of mind and hassle-free management, providing support exactly when and how you need it.
Protecting your asset is our top priority. We employ a rigorous, multi-step guest screening process before approving any reservation. Once a booking is confirmed, our local, in-house operations team takes over. We conduct detailed inspections before and after every stay, coordinate immaculate turnover services, and use our in-house maintenance staff to address minor repairs before they become costly problems. Your home is cared for as if it were our own.
Total transparency is the cornerstone of our partnership. We operate on an industry-leading, centralized management system that allows us to seamlessly track every reservation, maintenance request, and financial transaction in real-time. Each month, you will receive clear, comprehensive financial statements detailing your rental income and any associated expenses. You will never have to guess how your investment is performing—we give you complete visibility. Contact us today to learn more about our detailed owner reporting process.
We don’t rely on static pricing. Instead, our revenue management team utilizes advanced, enterprise-level dynamic pricing technology that analyzes thousands of market data points daily. We automatically adjust your nightly rates based on real-time supply and demand, local events, seasonality, and booking windows. This perfect blend of smart algorithmic technology and human oversight ensures your property captures the highest possible revenue without sacrificing occupancy. Want to see how much your property could make? Reach out to our team for a custom revenue projection.